The Property Experts Making A Difference
Haven Rise Shelter was founded to contribute meaningfully to ending homelessness — one property, one placement, and one life at a time. Our team combines deep industry knowledge, compliance expertise, and human understanding to deliver housing solutions that genuinely work.
Pesach Oehlbaum
Adrian N. Oehlbaum
David Gombo
Patrick Mbuyi
Ali Simsek
Barry Hirsh
Thandeka Allagoa
Dennis Jeske
Tom Pawlowski
Pnini Phillip
Malky Mandel
Viel Joson
A fully integrated housing partner, managing the entire journey:
H
Holistic Assessment
A
Appropriate Placement
V
Vital Crisis Support
Stepping in decisively when it matters most. Crisis intervention for vulnerable individuals and families, including those dealing with substance abuse, mental health challenges, or immediate risk.
E
Ensuring Dignity
A promise that runs through everything Haven Rise does. Dignity is protected and upheld at every stage – in how residents are treated, how properties are maintained, and how partnerships are conducted
N
New Stability
Guiding people from temporary housing to permanent solutions. This is the outcome councils need – caseloads that don’t cycle back, because residents leave with something solid and lasting.
Holistic Assessment
Evaluating the full picture of each individual's needs - housing, health, family circumstances, and support requirements - in close partnership with council teams. This ensures the right placement from day one.
Appropriate Placement
Securing temporary housing that genuinely fits the individual's situation - not just filling a bed, but matching people to properties that support their stability and wellbeing.
Vital Crisis Support
Stepping in decisively when it matters most. Crisis intervention for vulnerable individuals and families, including those dealing with substance abuse, mental health challenges, or immediate risk.
Ensuring Dignity
A promise that runs through everything Haven Rise does. Dignity is protected and upheld at every stage - in how residents are treated, how properties are maintained, and how partnerships are conducted.
New Stability
Guiding people from temporary housing to permanent solutions. This is the outcome councils need - caseloads that don't cycle back, because residents leave with something solid and lasting.
FAQ's
1. Who is Haven Rise?
Haven Rise is a specialist housing provider working in partnership with local authorities to deliver safe, high-quality, and sustainable accommodation. Our team brings extensive experience across property, operations, and tenant support, with a strong emphasis on professionalism, accountability, and care.
2. What is your core mission?
Our focus is to improve housing outcomes for vulnerable and underserved communities. We work collaboratively with councils to provide well-managed homes that are safe, compliant, and designed to support long-term stability for tenants.
3. How do you source and maintain a consistent supply of suitable housing?
We leverage an established network of landlords and property partners, enabling us to access a steady pipeline of quality housing. Each property is carefully assessed to ensure it meets both regulatory standards and the practical needs of tenants and local authorities.
4. What types of tenants and requirements can you accommodate?
We support a wide range of tenant needs, including:
- General housing requirements
- Vulnerable individuals and families
- Adaptable and accessible housing needs
Our flexible portfolio allows us to match tenants with appropriate properties wherever possible.
5. Can you support specialist or complex housing requirements?
Yes. We regularly work with local authorities on bespoke housing solutions, including:
- Adapted or specialist accommodation
- Group placements or portfolio allocations
- Repurposing of properties for specific use cases
Our team collaborates closely with councils to design practical, scalable solutions.
6. Who will we be working with day-to-day?
You will be supported by a dedicated and experienced team who understand the sensitivities of working with vulnerable tenants. We prioritise clear communication, discretion, and efficiency at every stage of the process.
7. What is your tenant onboarding and move-in process?
We deliver a structured and supportive move-in experience:
- In-person check-ins for the majority of tenants
- Full property orientation (utilities, safety features, key systems)
- Comprehensive welcome packs including guidance, manuals, and contact details
This ensures tenants are set up for a smooth and stable start.
8. How do tenants report repairs and emergencies?
We operate a responsive, in-house run maintenance service, available 24/7.
Tenants have direct access to real team members, not automated systems, ensuring urgent issues are handled quickly and effectively, particularly for vulnerable individuals.
9. Do you support tenants with setting up utilities and council tax?
Yes. Our team provides hands-on assistance with dedicated representatives tasked with ensuring tenants are correctly set up with their utilities and council tax, helping to avoid confusion, arrears, or unnecessary stress.
10. How do you ensure property standards are maintained?
All properties are regularly monitored and maintained through our internal systems and maintenance teams. We ensure compliance with required standards while proactively addressing any issues that arise.
11. Why partner with Haven Rise?
We combine operational expertise with a genuinely tenant-focused approach. Our model is built around reliability, responsiveness, and long-term collaboration with local authorities to deliver better housing outcomes.
12. How quickly can you respond to housing demand?
Due to our active pipeline and landlord network, we are able to respond quickly to demand, often sourcing and preparing suitable properties within short timeframes depending on requirements.